Nathan Anderson

  Provided strategic technology leadership and consulting services to early and mid-stage startups and small companies.
  - Guided software engineering organizations through technical and operational challenges
  - Optimized people, processes, and technology for scalable growth
  - Specialized in B2B SaaS, FinTech, and Healthcare Tech industries
  - Delivered fractional CTO services to multiple client companies simultaneously

  Reported directly to CEO and led Software Engineering organization through major growth and transformation initiatives.
  - Led organization through multiple major product launches and company acquisition
  - Executed complete Product & Engineering department reorganization into functional business units
  - Streamlined cross-functional communication and aligned organization-wide goals for accelerated product development
  - Organized and facilitated first company-wide Engineering in-person offsite planning event
  - Built SWIVEL's first DevOps function to reduce operational overhead on engineering teams
  - Conducted M&A due diligence for MagicWrighter acquisition and led integration planning

  Led global Product Engineering, Product Management, and Information Systems teams for a cybersecurity company.
  - Managed product portfolio roadmap and SDLC across multiple acquired brands
  - Unified engineering teams from Jungle Disk, LiveVault, KeepItSafe, and OffSiteDataSync acquisitions
  - Designed, developed, and delivered new products and features for consolidated portfolio
  - Established unified organizational structure and reporting for cross-brand teams
  - Managed vendor relationships and supported marketing initiatives through technical content

  Led global DevOps, Software Engineering, IT, and Compliance teams across multiple international locations.
  - Managed distributed engineering teams in Krakow and Warsaw, Poland with global sales & support in Dublin
  - Served as core team member for post-merger integration of Chargify and SaaSOptics
  - Led due diligence process during Battery Ventures acquisition of Chargify
  - Architected and developed combined product offerings from both Chargify and SaaSOptics platforms
  - Coordinated cross-functional teams across multiple time zones and regulatory environments

  Led Operations, Compliance, and Helpdesk functions for a global SaaS organization spanning multiple continents.
  - Managed world-spanning Operations department across San Antonio, Poland, and Australia
  - Oversaw all system operations and infrastructure for enterprise-scale billing platform
  - Led comprehensive compliance efforts including SOC I Type II, PCI DSS, and GDPR certifications
  - Served as primary point of contact for customer compliance meetings and audits
  - Developed and managed compliance policies and procedures across international jurisdictions

  Led distributed Engineering teams responsible for core components of HIPAA compliant hosting framework and enterprise microservice architectures.
  - Architected enterprise-scale microservice architectures and multi-cloud solutions on AWS
  - Led and mentored distributed engineering teams across multiple locations
  - Engaged directly with customers to understand product needs and demonstrate platform capabilities
  - Facilitated strategic roadmap planning and represented products at HIMSS and healthcare trade shows
  - Managed critical partner relationships and participated in AWS vendor confidential roadmap briefings
  - Ensured compliance and security posture of core products across SOC2, HITRUST, and other major audits
  - Developed AWS platform automation tools for healthcare-grade infrastructure
  - Represented Product Engineering in enterprise audit processes and regulatory compliance initiatives

  Managed Product Management team responsible for Cloud Identity (OpenStack Keystone), Key Management (Barbican), and core cloud infrastructure services.
  - Led product management for usage processing and billing systems across the cloud platform
  - Represented Public Cloud division on major company-wide strategic initiatives
  - Helped launch Barbican as an official OpenStack project for key management services
  - Successfully launched Repose (openrepose.org) as internal developer toolkit for API development
  - Managed product roadmaps for various services and toolkits critical to cloud operations
  - Collaborated with engineering teams to deliver common API development solutions across all Cloud Engineering teams

  Led product management for billing & usage reporting systems and internal cloud infrastructure services.
  - Managed billing and usage reporting systems for enterprise cloud platform
  - Oversaw product development for various services internal to cloud infrastructure operations
  - Led development of tools utilized by Cloud Engineering teams for enhanced productivity
  - Managed team of Product Managers and Technical Product Managers
  - Collaborated with engineering teams to deliver critical infrastructure and tooling solutions
  - Established product management processes and frameworks for cloud services portfolio

  Led development of Public Cloud Control Panel, internal management portals, and core cloud infrastructure services during Rackspace's transformation to cloud computing.
  - Managed development of Public Cloud Control Panel and various internal management portals
  - Led Cloud Servers API and Cloud Identity development initiatives
  - Architected internal systems and services necessary for large-scale cloud operations
  - Orchestrated monitoring system overhaul integrating OpenNMS, Nimbus, HP SiteScope, and HP NNM
  - Built large-scale event processing, de-duplication, and correlation engine for enterprise monitoring
  - Managed development of MyRackspace customer portal and Rackspace.com platform
  - Established foundational infrastructure for Rackspace's cloud services evolution

  Developed foundational customer-facing platforms during Rackspace's early growth phase as a hosting company.
  - Led development of MyRackspace customer portal for managed hosting services
  - Built and maintained the public website rackspace.com
  - Established core web development practices and frameworks for customer-facing applications
  - Contributed to early hosting platform infrastructure and customer management systems

  Served as Systems Engineer performing diverse technical functions across government and commercial contracts.
  - Performed network and system administration across variety of government and commercial environments
  - Developed custom applications including Air Force Library System automation for book procurement processes
  - Installed and maintained point-to-point wireless network infrastructure in downtown San Antonio
  - Diagnosed and maintained legacy Solaris infrastructure and large-scale WORM drive array systems
  - Provided comprehensive network troubleshooting, installation, and technical support services
  - Gained foundational experience across multiple technologies, platforms, and industry verticals

  Served as sole employee of a small ISP, performing comprehensive technical operations across all business functions.
  - Managed systems administration for both Windows and Linux servers as the only technical staff member
  - Provided technical support and customer service for growing customer base
  - Performed network engineering and infrastructure management for ISP operations
  - Developed custom software solutions to support business operations and customer management
  - Helped scale the business from 100 to over 3,000 customers during 18-month tenure
  - Gained comprehensive experience in all aspects of ISP operations and small business technology management